Jackson Loft Conversion, JCL Build LTD and Carpentry Services

Thank you for choosing us for your loft conversion project. To keep everything clear and straightforward, here are our terms:

1. Quotes & Booking

• Quotes are valid for 30 days.
• Your booking is confirmed once you approve the quote (in writing or by email) and pay the agreed deposit.
• If you make changes after booking, the cost and timescale may change.

2. Payments

• An agreed deposit is required before work starts.
• For bigger projects, staged payments may be agreed in advance.
• The final balance is due within 30 days of completion.

3. What’s Included

• We’ll carry out all work agreed in your quote, using quality materials and skilled workmanship.
• If a specific material isn’t available, we may use an equivalent alternative.
• Any extra work not in the original quote will be priced and agreed with you first.

4. Access & Safety

• Please make sure we can access the property during working hours.
• We’ll follow all health & safety rules, and ask that you don’t enter restricted work areas while we’re on site.

5. Permissions & Regulations

• You are responsible for arranging planning permission, building control approval, and any party wall agreements if required.

6. Timing & Delays

• We’ll always aim to finish on time, but delays may happen due to weather, supply issues, or unexpected site conditions. If that happens, we’ll keep you informed.

7. Guarantee

• All our workmanship is guaranteed for 12 months after completion.
• This doesn’t cover normal wear and tear, damage caused by others, or lack of maintenance.
• Any manufacturer warranties on materials will be passed on to you.

8. Insurance & Liability

• We carry full public liability insurance (up to £1,000,000). Please let your building insurance company know works are happening.
• We’re not responsible for indirect costs or losses (e.g. lost rent, inconvenience) caused by delays or issues beyond our control.

9. Ending the Agreement

• If you wish to cancel after work has started, you’ll need to pay for the work and materials used up to that point.
• If payments are not made as agreed, we may stop work until the account is settled.

10. Governing Law

• These terms are covered by the laws of England and Wales.

Customers acknowledge and agree to be bound by Richard Jackson’s Terms & Conditions upon accepting a quotation. A full copy of the Terms & Conditions is available upon request.